How Sonic Telecoms improved their sales process and automation using GetAccept

My absolute favorite part is the API. The amount of power that gives to an organization is virtually unlimited... seamless integrations into other systems, reporting, user metrics, dashboards, and updates to the CRM/deals.

Johnathan Enslin
Sales Executive & Backend Developer

At a glance

Challenge

Sonic Telecoms came to GetAccept after realizing they had untapped potential within their sales and onboarding processes, especially with the rate they collect signatures. All they needed was the right tool.

Many of their clients were still having to print, sign, and scan documents back. Their sales reps main medium for communication was through email, which was slow and not efficient enough when trying to close deals or onboard new customers. They also realized that they could remove even more manual work and save time by utilizing an API from their provider, which they were not able to do.

Solution

GetAccept was able to offer a solution that helped speed up collection of signatures, not only by automating the sending of their documents, but also by the use of features that helped potential customers feel comfortable moving forward and being onboarded.

The use of the API gave Sonic Telecoms the ability to very quickly fill in custom field data that would otherwise need to be filled in manually. The live-chat within the document helped keep communication with the customer in one central area. When contracts are eventually signed, the account is updated to close out the deal and keep the process seamless for their reps.

Result

Sales Reps

Since Sonic Telecoms reps started using GetAccept, they've been more upbeat and optimistic about hitting their quota because they have a tool that is designed to make it easier for them. With their process now being more automated with the help of the API, the reps can focus on closing more sales rather than getting their manual CRM hygiene complete.

Once their contracts are delivered, reps and their sales leaders can review key engagement metrics to make sure they are focusing their efforts in the right place. With analytics collected on each send out, reps can easily and confidently go to their managers, report how their deals are looking, and ask for additional support or advice on how to best direct the deal.

Accessing the API

GetAccept's open REST API is easily accessible and very well documented. Sonic Telecoms is able to fill in contracts with data from their CRM and automate the sending of the document. They are also able to change the deal stages of their opportunities based on the status change of the documents being sent. The ability to do this has made their processes much more seamless, taken manual tasks off the reps' hands, and created better CRM hygiene for sales reporting.

Overview

Goals

• Speed up signature collection and document workflows
• Reduce manual tasks in sales and onboarding processes
• Centralize customer communication and CRM updates

Highlights

• API integration automated document population and CRM updates
• Live chat inside documents kept communication in one place
• Engagement analytics help reps prioritize follow-ups and reporting

Company Size

51-250

Industries: Technology, Telecom

Start wowing buyers and hitting quotas now!

Book a demo

Stories worth learning from

Salesscreen

How SalesScreen doubled their win rate and improved deal quality with digital sales rooms
Read story

Remi Morken
Senior Vice President of Sales

This is a way for you to control the narrative. To make sure your reps are sticking to the process, adopting the principles you’ve set, and helping your customers to experience value instead of just product pitching.

Dealfront

How Dealfront reduced sales cycles from 150 to 50 days with Salesforce integration
Read story

.webp?width=48&height=48&name=ezgif.com-jpg-to-webp-converter%20(1).webp)
Carolina Bräuninger
Senior Strategic Account Executive EMEA

Since I started using GetAccept, my sales process and communication with my prospects are way more project and solution-oriented. They know where to find the content they need, and I can focus on providing solutions.

ScaleWise

How ScaleWise streamlined proposals and improved its proposal-to-close rate
Read story

Gavin Summer
Co-Founder & Chief Growth Advisor

If you haven’t got something like GetAccept from a contracts perspective, but equally from a Deal Room perspective, then you’re behind.