Manage email verification and two-factor authentication

Learn how email verification protects your account and how to manage two-factor authentication settings.

April 23, 2026

Email Verification: Protecting Your Account

Email verification is an automatic security feature that helps protect your GetAccept account from unauthorized access. When you log in from a new device or browser, GetAccept sends a security code to your registered email address. You must enter this code to complete your login.

Email verification acts as a first line of defense against account compromise. Even if someone obtains your password, they cannot access your account without access to your email inbox.

How Email Verification Works

When you attempt to log in from a device or browser that GetAccept doesn't recognize, the system automatically triggers an email verification process. Here's what happens:

1. You enter your email and password on the GetAccept login page
2. GetAccept recognizes the login attempt is from an unfamiliar device or browser
3. A security code is sent to your registered email address
4. You check your email inbox and find the verification code
5. You enter the code into GetAccept to complete login
6. GetAccept remembers this device/browser for future logins (unless you clear your cookies)

This process typically takes only a few minutes and is a one-time step per device.

Email Verification vs. Two-Factor Authentication

Email verification and two-factor authentication are related but distinct security features:

Email Verification: Automatic and always enabled. Activated when you log in from a new or unrecognized device. Uses a security code sent to your email. Managed by administrators in Security Settings.

Two-Factor Authentication (2FA): Optional and requires setup by individual users. Uses an authenticator app (such as Google Authenticator, Microsoft Authenticator, or Authy) to generate time-based codes. Provides an additional security layer beyond email verification. Users enable it themselves in their personal profile settings.

You can use both features together for maximum security. Email verification catches unrecognized login attempts, while two-factor authentication adds a second verification step using your authenticator app.

Managing Email Verification Settings

Enable or Disable Email Verification (Administrators Only)

Email verification is enabled by default for all accounts. Only administrators can adjust this setting.

1. Log in to GetAccept
2. Click your profile image in the top-right corner
3. Select Settings
4. Navigate to Security Settings
5. Locate the email verification toggle
6. Toggle on or off as needed
7. Click Save

When email verification is enabled, all users in your entity will be required to verify their identity via email when logging in from new devices or browsers.

Reducing Email Verification Prompts

Email verification becomes less frequent when you maintain consistent login patterns:

• Use the same browser: Log in through the same web browser on your primary device. GetAccept recognizes the browser and skips verification for subsequent logins.
• Don't clear your cookies: Browser cookies help GetAccept remember your device. Clearing your browser history, cache, or cookies forces the system to treat your login as coming from an unrecognized device, triggering verification again.
• Use the same device: Logging in from different phones, tablets, or computers will each require email verification the first time.
• Maintain stable internet: Unusual network changes (such as a VPN) may occasionally trigger re-verification for security purposes.

If you frequently log in from multiple locations or devices, expect email verification prompts more often. This is intentional, it protects your account.

Setting Up Two-Factor Authentication

Enable Two-Factor Authentication

Two-factor authentication adds an extra security layer by requiring both your password and a code from an authenticator app. To enable it:

1. Log in to GetAccept
2. Click your profile image in the top-right corner
3. Select Manage your personal profile
4. Scroll to the security section
5. Click Enable two-factor authentication
6. A QR code appears on your screen
7. Open an authenticator app on your mobile device (Google Authenticator, Microsoft Authenticator, Authy, or similar)
8. Scan the QR code with your authenticator app, or manually enter the setup key if scanning is unavailable
9. Your authenticator app will begin generating time-based codes (usually 6 digits)
10. Enter the current code from your authenticator app into GetAccept
11. Click Verify to confirm setup

Your authenticator app is now linked to your GetAccept account. Every time you log in, you'll need to enter both your password and the current code from your authenticator app.

Backup Codes

When you enable two-factor authentication, GetAccept generates a set of backup codes. These codes are single-use emergency access options if you lose access to your authenticator app.

You should:

• Save your backup codes in a secure location: Write them down on paper, store them in a password manager, or save them in an encrypted file, somewhere safe and separate from your authenticator app.
• Never share backup codes: Treat them as sensitive as your password.
• Use only when necessary: Backup codes are for emergencies only. Once used, a code cannot be reused.
• Regenerate if needed: If you suspect a backup code has been compromised, regenerate your codes from your profile settings.

Each backup code grants one-time access to your account. If you have 10 backup codes and use all 10, you'll need to regenerate a new set or regain access to your authenticator app.

Lost Access to Your Authenticator App

If you lose, damage, or uninstall your authenticator app, you can regain access to your GetAccept account using one of your backup codes.

1. On the GetAccept login page, enter your email and password as normal
2. When prompted for your two-factor authentication code, select Enter a backup code (or similar link)
3. Enter one of your unused backup codes
4. You'll be logged in and can immediately set up a new authenticator app

If you do not have access to a backup code and cannot access your authenticator app, contact GetAccept support. An administrator may be able to reset two-factor authentication on your account after verifying your identity.

Note: Store your backup codes in a secure, offline location as soon as you enable two-factor authentication. Without them, you may be locked out of your account if you lose access to your authenticator app and cannot regain access to the device or phone where it's installed.

Two-Factor Authentication Best Practices

• Use a reputable authenticator app: Google Authenticator, Microsoft Authenticator, Authy, and 1Password are widely trusted options.
• Keep your phone secure: Your authenticator app lives on your phone. Use a strong phone password or biometric lock.
• Update your phone OS: Keep your mobile device updated with the latest security patches.
• Test your setup: Verify that your authenticator app codes work before you rely on them for daily login.
• Don't take a screenshot of the QR code: If you photograph your QR code for backup, store that image securely or delete it after setting up your app.
• Regenerate codes if compromised: If you suspect a backup code or your authenticator app has been compromised, regenerate your codes immediately from your profile settings.