# How to make it so users can't send documents from the web application

In some cases you want your users to start all send-outs from a specific workflow, maybe your CRM.

You may want this in order to follow the send-out workflow and save the signed copy automatically to a specific record in the CRM.

This is why you can disable your users to start the send-out workflow from [app.getaccept.com.](http://app.getaccept.com/)

# Steps to disable sending documents

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| 1. Click on the three dots next to the user and select **Edit** or click on the user name<br>   <br>2. Toggle off **User can create and send documents from web application**<br>   <br>3. Click on **Save**<br>   <br>4. Done!<br>   <br> |