Update the billing email for your entity

Learn how to change the email address where GetAccept sends billing invoices and payment notifications.

April 23, 2026

Update the billing email for your entity

The billing email address is where GetAccept sends all financial communications for your entity, including invoices, payment receipts, subscription renewal notifications, and billing alerts. Only administrators can change this email address.

Who can update the billing email

Only users with the Administrator role can update the billing email for your entity. If you need to change the billing email but don't have administrator access, contact your account administrator.

Note: Only administrators can change the billing email for your entity.

How to update the billing email

Follow these steps to change the email address where GetAccept sends billing communications:

Pro-tip: Consider using a shared inbox or distribution list for billing emails to ensure continuity if team members change.

1. Click your profile image in the top-right corner of GetAccept
2. Select Subscription & Billing from the menu
3. Click the Billing tab (if not already selected)
4. Locate the Billing email address field
5. Clear the current email and enter the new email address you want to use
6. Click Save to apply the change

What happens after you save

After you click Save, the new billing email address is immediately applied to your entity. All future billing communications, including invoices, payment confirmations, and subscription renewal notices, will be sent to the new email address. This change does not affect any other entity settings, user access, or communication preferences.

Note: Changing the billing email address does not send a confirmation email to the old address. The change takes effect immediately for all future billing communications.

Important points to remember

• Only administrators can update the billing email address
• The new email will receive all invoices and payment-related communications going forward
• Past invoices remain associated with the email address that was active when they were issued
• Changing the billing email does not change email addresses for individual user accounts or team notifications
• Verify the email address is correct before saving to ensure you receive billing communications