# How to fetch merge tags from the Pipedrive integration

A guide explaining how you can access merge tags to fetch data from Pipedrive

December 1, 2023

## How to fetch the custom merge tags from Pipedrive

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| 1. Click on the arrow next to your profile image to the right<br>   <br>2. Select **Merge tags**<br>   <br>   <br>   <br><br>   <br>3. A new window will open to the left where you can see all available data to fetch<br>   <br>4. Simply copy the tag and then follow the guide below on how to add them to your template in GetAccept<br>   <br> |

## How to add the custom merge tag to your Template

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| Head back into GetAccept and go to the template you created earlier with the editor block.<br>1. Click anywhere in your editor block where you want to add the data<br>   <br>2. Click on the **{ }** symbol in the formatting bar menu above the editor block<br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br><br>   <br>3. Click on **Create new custom merge tag**<br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br><br>   <br>4. Paste the merge tag in the field<br>   <br>5. Click on **Add** when you are done<br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br>   <br><br>   <br>6. Click on **Save**<br>   <br>- **Please note!**<br>  <br>  <br>  <br>  <br>  <br>If you have added the specific merge tag before you can find it easily by clicking on **Custom merge tag**<br>  <br><br>Once you are back in your CRM integration, go through the normal create new send-out flow and choose the template you added the custom merge tag to. |

## Pro Tips:

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| - Type **{{** anywhere in the editor to quickly pop up the merge tags dropdown.<br>  <br>- **Copy and paste** your custom tag if you need to use the same one elsewhere.<br>  <br><br>- The **Merge Tag** is where you copy and paste the CRM tag you want to merge in.<br>  <br>- The **Fallback Value** is where you put a fallback text to be merged in if the CRM data is empty or if you want a manual override text to display.
