# Add Users to Your Account

Learn how to invite new team members, manage user roles, and free up licenses by deactivating users within your entity.

February 4, 2026

## Add a new user to your entity

To invite a new team member, you first need to ensure you have enough available licenses in your subscription.

1. Go to **Settings** in the top right corner and select **Manage users**.

2. Click on **Invite User +**.

3. Enter the new user's email address.

4. Select the appropriate **Role** for the user **Administrator, Manager, or User**. Learn more about the roles **[here](https://help.getaccept.com/en/articles/1273796-what-is-an-administrator-manager-and-user)**.

5. Ensure **Send Verification Email** is toggled **ON** if you want them to receive the invite immediately.

6. Click **Invite**.

**Pro-tip:** If you aren't ready for a user to log in yet, you can toggle the invitation email **OFF**. This adds them as a **Pending** user without consuming a license or sending an email until you are ready.

## Understand user statuses and licenses

A user's status determines whether they can access GetAccept and if they occupy a paid license.

- **Active:** The user has full access and occupies one license.

- **Pending:** The user is added but hasn't accepted their invite. They do not count toward your license limit.

- **Deactivated:** The user cannot log in, and their license is released for someone else.

## Free up a license (Deactivation)

If you need to invite a new user but have reached your license limit, you can deactivate a former team member to free up a seat.

1. Go to **Settings** and select **Manage users**.

2. Find the active user you wish to remove and click the **three dots (⋯)** next to their name.

3. Select **Deactivate**.

4. Once deactivated, the license is immediately released for reassignment.

**Note:** If the user belongs to multiple entities, they must be deactivated or removed from **every** entity to fully free the license across your account.

## Important security and access tips

- **Administrator Safety:** Never deactivate your account's last administrator. Ensure another active user has admin privileges first.

- **Document Retention:** When a user is deactivated or removed, their signed documents are always preserved and remain accessible to administrators.

- **Check Subscription:** You can verify your total license count by going to **My Subscription**. If you need more seats, you can add them directly in **Manage Users Settings**.