Mutual Action Plan (MAP) Template

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Mutual Action Plan (MAP) Template

Initial Details.

Objectives.

Customer What is the name of the company?
Project Lead Who is leading the sale from your side?
Customer Lead Who is your champion?
Desired Go Live When do they want to go live?
Current challenge What problem is the customer trying to solve?
Desired Outcome What does a successful solution look like?
Requirements Are there any specific requirements?

Stakeholders.

Name Company Role Involvement
Name of Stakeholder Which company are they from? What role do they play?

Owner Participants Due Date Status Actions
Discovery Call Who is responsible for the milestone? Who else is contributing? When is it due? Current status What actions are outstanding?
Demo
POC
Proposal
Contract Negotiation
Security & Compliance
Finalise Contracts
Go Live

Resources.

Resource Resource Type Owner Available From Status
What is the resource called? What type of resource is it? Who owns/manages the resource? When is it available?

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